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Job Description
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The Job
About the Role
We are looking for a highly skilled Business Analyst to support our digital initiatives in logistics and operations. The role focuses on understanding complex operational processes, gathering and validating business requirements, and collaborating with cross-functional teams to design effective solutions.
Key Responsibilities
- Elicit, document, and validate business requirements from stakeholders across operations, logistics, and customerfacing teams.
- Analyze existing workflows (“as-is”), identify inefficiencies, and propose optimized future-state (“to-be”) processes.
- Develop clear functional specifications, user stories, and acceptance criteria for system development.
- Collaborate with development, QA, and project management teams to ensure successful delivery.
- Support data modeling, system integration, and process automation initiatives.
- Participate in user acceptance testing (UAT) and recommend improvements based on feedback.
Qualifications
- Bachelor’s degree in Business Administration, Management, Information Technology, or related field.
- Minimum 3 years of experience as a Business Analyst or in a similar role.
- Strong experience in requirement gathering, process analysis, and documentation.
- Familiarity with logistics, supply chain, warehouse operations, transportation, or related domains is a plus.
- Skilled in at least 1 process modeling tools (BPMN, UML, flowcharts,…) and business documentation.
- Excellent analytical, problem-solving, and communication skills; able to work with cross-functional teams.
Preferred Experience
- Exposure to operational or digital transformation projects in logistics.
- Knowledge of regulatory compliance, customs procedures, or documentation management.
- Experience with ERP, CRM, or other digital operations platforms.
- Opportunity to contribute to impactful digital initiatives in a professional, international-standard environment.
- Exposure to modern tools and processes in logistics and operations management.
- Competitive compensation and benefits package.
Benefits
- Opportunity to contribute to impactful digital initiatives in a professional, international-standard environment.
- Exposure to modern tools and processes in logistics and operations management.
- Competitive compensation and benefits package.