Customer Satisfaction Officer (QA - CS)

Job Description

Customer Services

- Communicate with customers to address complaints and respond to customer requests

- Coordinate with related departments to investigate root causes and implement countermeasures

- Prepare and submit timely reports to customers

- Follow up on post-response improvement actions; propose improvements for similar projects

- Prepare for on-site customer audits and checklist evaluations

- Execute correlation plans with...

Requirements

- Bachelor’s degree in Chemistry, Electrical – Electronics, Automation, or related fields

- Good English communication skills

- Logical Thinking

- Proficient in MS Office

- Able to work under pressure

BENEFIT:

Salary and bonus regime:

- Salary: Competitive

- 13th month salary, seniority bonus, summer bonus and bonus on holidays and year-end.

Other modes:

- When candidates become company employees, they will enjoy...