Customer Service Officier

Job Description

To serve and support our local and regional customers/ dealers/agents/partners from order entry right through to payment collection.

• Be pro-active in processing customer orders to completion.

• Respond to customer progress enquiries /complaints and provide appropriate solutions and alternatives within expected time scale.

• Keep records of customer interactions and transactions, recording details of inquiries pertaining...

Requirements

• At least 1 year of working experience in Customer Service / Admin or having Logistic background is preferred.

• Good communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally.

• Problem solving skills needed to be able to quickly provide solutions and resolve customer complaints...