English Customer Service - Travel App / Flight Ticket App

Job Description

Scope of Work

• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.

• Providing accurate, valid, and complete information by using the right tools, methods, and processes.

• Immediately updating serious cases/inconstant situations.

• Ensuring a high level...

Requirements

• Graduated from High school or equivalent academic level

• Fluency in English (Speaking, listening, writing, and reading) - working 100% English

• Can work with rotate shift 24/7