Global Customer Service - Fresher
KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)
Job Description
Job Description
Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
+ Morning shift: 06:00 - 14:00
+ Afternoon shift: 14:00 - 22:00
+ Night shift: 22:00 - 06:00
- Handle inquiries from international customers.
- Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
- Take prompt actions following procedures if...
Requirements
- Final year students are welcomed (Able to work full-time). Non-IT background are welcomed.
- No experience required.
- Fluent in both written and spoken English.
- Attention to details, eager to learn, hard-working, careful.
- Ability to work under pressure, handle multi tasks.
- Able to work in shifts (Morning shift, Afternoon shift, Night shift), willing to work...