[Hanoi] Senior Manager (Japanese N2+)

Your role & responsibilities

• Lead and manage offshore delivery teams across multiple projects, with a total team size of over 50 members, including business partners.
• Execute business strategy by business domain and prepare customer strategy by business domain, aligned with division and company objectives, including mid-term plan and demand changes.
• Ensure projects are delivered with high quality, on time, within budget and scope.
• Define countermeasures and action items with proper priority to achieve delivery performance, including quality, risks, changes, and financial status, and report to division leadership.
• Act as a key escalation point for delivery and customer-related issues.
• Maintain effective communication with customers (especially Japanese clients) and internal stakeholders.
• Build, mentor, and develop managers and key members through performance management and career development.
• Drive continuous improvement of delivery processes, quality standards, and operational KPIs.
• Conduct pre-sales, estimation, and proposal, including reviews for team members.
• Take on additional responsibilities to support operational and organizational improvement.

Your skills & qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 10 years of experience in software development, including at least 5 years in a senior management role (Senior Manager level or higher).
• Strong experience in offshore delivery management, preferably for Japanese clients.
• Solid experience in business planning, business documentation, and executive-level presentations.
• Proven track record in budget management, project estimation, quality management, resource management, and risk management.
• Solid understanding of project management methodologies and best practices (Waterfall, Agile/Scrum)
• Experience managing large-scale or multi-project environments.
• Fluent Japanese communication and negotiation skills (JLPT N2 or above).
• Strong leadership capabilities with a demonstrated ability to drive execution and deliver results.

Benefits for you

• Full social package (SI, HI, UI) & Premium healthcare insurance
• Free Japanese class; 1:1 class with native teachers
• Onsite opportunities: short-term and long-term assignments in Japan, and APAC.
• Udemy account provided & Sponsor examination fee for technical certificates such as AWS, Azure, PMP, etc.
• Sports clubs provided (100% sponsored by the company): Football, Badminton
• Special allowance for foreign language certificate (up to 500USD/month)
• Up to 19 days of paid leave
• Annual Health check at the top healthcare center
• Working time: Mon-Fri, Hybrid working mode
• 13th Month Salary + Year-End Reward (a half month) + Excellent Bonus
• Reward Most Valuable Player (MVP) for individual & team twice a year
• Exciting activities: Company Trip, Xmas & Year-End Party, Sports Day, Outing Trip, etc.
• Professional environment with clear procedures and well-working facilities