Host Livestream Supervisor

Job Description

The Livestream Host Leader is responsible for leading and delivering high-performing livestream sessions that drive audience engagement, brand awareness, and sales conversion. This role combines on-camera hosting, content strategy, and team leadership to ensure livestreams are effective.

The position oversees the planning, execution, and optimization of livestream activities, while guiding a team of hosts and support staff to maintain consistent quality and performance. As the face of the brand during live sessions, the Livestream Host Leader plays a key role in building customer trust, enhancing user experience, and achieving business targets.

Key Responsibilities

Team Leadership & Coordination:

• Lead and manage the host management team, ensuring optimal performance and motivation.

• Train and mentor junior hosts or new team members.

• Ensure smooth communication during live sessions.

Content Planning & Strategy:

• Plan livestream topics, scripts, and flow.

• Coordinate campaign calendar, promotions, inventory and key messages.

• Analyze trends (e.g., viral formats, audience preferences).

• Optimize timing, duration, and structure for better engagement.

Operational Oversight:

• Coordinate day-to-day host management activities, ensuring efficient and effective operations.

• Develop and implement processes to enhance host performance and service quality.

Host Support:

• Act as a point of contact for hosts, addressing queries and resolving issues promptly.

• Ensure hosts have the necessary resources and tools to succeed.

Performance Monitoring & Improvement:

• Monitor key performance indicators (KPIs) and provide regular reports on team and host performance.

• Review livestream recordings to identify areas for improvement and implement corrective actions.

• Adjust hosting style and content based on analytics.

• Conduct post-stream debriefs with the team.

Collaboration:

• Work closely with Marketing and Sales teams on target to align host management activities with company objectives.

• Foster a collaborative and positive work environment.

On-Camera Hosting & Content Delivery:

• Lead livestream sessions (01 session/day).

• Present products clearly and persuasively.

• Engage the audience through storytelling and interaction.

• Maintain high energy and professionalism throughout the stream.

• Handle live Q&A, comments, and audience concerns in real time.

Requirements

• 1–3+ years in livestream hosting or content creation, experience in e-commerce or digital marketing is a plus

• Experience leading or supervising a team, ability to train, coach, and motivate junior hosts

• Have knowledge about skincare and cosmetics, especially the dermocosmetic segment

• Excellent organizational and problem-solving abilities, able to manage multiple tasks and projects...