Implementation Consultant (Business analysis, project coordination)

Job Description

This is an onsite opportunity.

Working location: Helios Building, Quality Tech Solution Complex, Trung My Tay Ward (formerly District 12)

Working time: Monday - Friday. 9 AM - 6 PM. And rotate to other shifts depending on the projects' demands. These shifts are:

o Swing shift: 1 PM – 10 PM, or

o Split shift: 8 AM – 12 PM (in office) and 8 PM – 12 AM (work from home)

The Implementation Consultant's primary responsibility is to establish the connectivity between the trading partner and TrueCommerce EDI solutions. The Implementation Consultant will be focused on communicating with our customers’ trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.

As an Implementation Consultant, you will:

• Configure setup, partner relations, cross references, etc.

• Perform testing with trading partners and customers.

• Inform and coordinate trading partner test activities with customers.

• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.

• Work closely with Project Managers or Implementer to align on progress.

• Participate in problem-solving activities; escalate to relevant teams.

• Report to team management as well as involved project coordinators

• Provide the mapping team with the analysis required to build a new map.

• Work with the mapping team to ensure completion of mapping requests.

• Work with the connectivity team to ensure communication setup.

• Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.

• Analyze and document trading partner requirements.

Benefit (fully comply with Vietnam Labour Laws with extra benefits)

✅ 100% salary in 2 months of probation

✅ 13-month salary (pro-rated), annual performance bonus

✅ Social insurance at 100% salary rate, applied from probation time

✅ Extra private healthcare after probation; Company covers 50% annual fee for relatives*

✅ Meal allowance: Up to 660,000 VND/month

✅ Extra shift allowances (100,000 - 140,000/shift), 30% extra salary rate applied for nightshift hours after 10 PM

✅ Up to 17 paid-time off/year

✅ Professional training curriculum

Requirements

• Experience in system implementation, technical project coordination, software support or client services

• Skilled in fit-gap analysis, working with flat files such as xml, json, csv data formats are highly preferred

• Understanding FTP, AS2 or X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE, etc. is a plus

• Proficient English skills, verbal &...