International Freight Forwarding Operations Customer Service

Job Description

• Timely responding and resolution of issues, escalation, and complaints

• 及时响应和解决问题、升级和投诉。

Requirements

• Well understanding of operation process flow of ocean freight

• Good verbal and written communication skills and interpersonal skills

• Ability to multitask and prioritize daily workload

• Result oriented, process driven, self-discipline, well groomed

• Education – Diploma and above

• Computer literacy – MS Office, Excel, Power point

• Language skills: Good in both of Chinese and...