ISO Specialist

Job Description

JOB SUMMARY

The ISO Specialist is responsible for establishing, maintaining, and continuously improving the company’s ISO and Customer management systems. This role ensures compliance with ISO/legal regulations, customer-specific requirements, and internal standards. The specialist also prepares for and coordinates customer system audits (e.g., FSC, RBA), generates periodic reports, and supports cross-functional teams in driving continual improvement. The position requires a proactive mindset, strong knowledge of Quality Management System, and the ability to collaborate effectively across departments in a manufacturing environment.

MAIN RESPONSIBILITIES

1. QMS Management

• Maintain and improve management systems in accordance with ISO9001/ISO14001/ISO45001/RBA

• Control documented information (procedures, work instructions, forms, records).

• Ensure document control system is properly implemented and updated.

• Monitor compliance with internal procedures across departments.

2. Audit Management

• Plan and conduct internal audits according to annual audit program.

• Coordinate cross function teams to prepare and lead for external audits (Customer audits, 3rd party audits)

• Follow up corrective and preventive actions (CAPA).

• Track audit findings and ensure timely closure.

3. Compliance & Certification

• Maintain certification validity and coordinate external audit bodies.

• Support sustainability and compliance programs such as RBA/GHG

• Ensure regulatory and customer compliance requirements are integrated into the management system.

4. Training & Awareness

• Provide ISO awareness training for employees.

• Guide department representatives in documentation and compliance.

• Ensure new employees receive QMS orientation

5. Customer System Updates:

• Take charge of updating/registering according to customer system requirements

• Prepare for customer assessments and submit required documentation or evidence

• Coordinate cross-functional actions to ensure audit readiness and post-audit corrective actions

6. Process Improvement

• Analyze KPI performance related to QMS.

• Support risk assessment activities and maintain risk register.

• Facilitate Management Review meetings and prepare performance reports.

• Promote continuous improvement culture across departments.

Requirements

REQUIREMENTS

EDUCATION

• Bachelor’s degree in Engineering, Quality Management, or related field.

• Certified Internal Auditor (ISO 9001 preferred).

• Lead Auditor certification is an advantage.

EXPERIENCE

• Minimum 2–5 years of experience in QMS or ISO role in a manufacturing environment.

• Experience supporting customer audits and certification audits is a strong advantage.

• Hands-on experience in document control and system implementation.

LANGUAGES

• Good command of English (written and spoken) is required.

• Chinese language skills (Mandarin) are preferred and considered a strong advantage.

SKILLS AND COMPETENCES

• Strong knowledge of management system standards.

• Good analytical and problem-solving skills.

• Ability to coordinate cross-functional teams.

• Strong documentation and reporting skills.

• Proactive, detail-oriented, and well-organized.

HEALTH AND SAFETY AND ENVIRONMENTAL OBLIGATIONS

HEALTH AND SAFETY

• As per company regulations

ENVIRONMENT

• As per company regulations

ADDITIONAL INFORMATION

Our Core Values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation and Communication. At Nefab you are expected to respect the environment, while putting customers first. In our global organization we cooperate and communicate, and you are empowered to innovate and simplify.

Nefab embraces diversity and equal opportunities, and therefore welcome all applications. We are committed to building teams with a variety of backgrounds, perspectives and skills.