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Top 3 Reasons To Join Us Dynamic environment with flexible working time 85% Salary in probation, no micro-management Competitive Salary and great benefits The Job

We are looking for an experienced and analytical QC Lead to manage the end-to-end quality control process for our Logistics SaaS solutions, including Warehouse Management System (WMS), Order Management System (OMS) and Transportation Management System (TMS) Products.
The QC Lead will oversee a team of QC Engineers, define testing standards, drive quality initiatives, and ensure that product releases meet performance, accuracy, and reliability expectations for enterprise logistics clients.

This role requires both hands-on testing expertise and strategic leadership, combining deep functional understanding of logistics workflows with strong technical capability in testing methodologies, automation, and agile quality practices.

1. Product & Business Understanding

Understand the full logistics business lifecycle — from inbound, storage, order fulfillment, dispatch, and delivery tracking, to carrier integration and billing.
Think ahead about business requirements, user experience, and system scalability, contributing actively to the product roadmap from a quality and testability perspective.
Collaborate with Product Owners(or Business Analyst) and Technical Managers to clarify requirements, ensuring test scenarios reflect real business use cases in logistics and transportation operations.

2. Quality Leadership

Lead, mentor, and manage a team of up to 8 QC engineers to deliver consistent, high-quality output.
Set clear quality goals, define KPIs, and drive continuous improvement in testing standards and processes.
Promote a “Quality First” culture across engineering teams — ensuring every release is measurable, validated, and traceable.

3. Test Planning & Execution

Evaluate and review product requirements to ensure testability and traceability across WMS and TMS modules.
Design detailed test plans, test cases, and test procedures to ensure accuracy, performance, and security of the platform.
Oversee functional testing (system, integration, regression, UAT) and non-functional testing (performance, load, stress, and security).
Coordinate test execution cycles, bug triage meetings, and release validation checkpoints.

4. Test Automation & Tools

Collaborate with developers and DevOps to build and maintain automated regression frameworks for critical logistics workflows.
Expand test coverage across API and UI layers using modern tools (e.g., Postman, Cypress, Selenium, JMeter).
Support the integration of automation into CI/CD pipelines for faster, reliable releases.

5. Technical & Analytical Excellence

Perform deep root cause analysis for issues, working with developers to identify and resolve recurring defects.
Strong hands-on ability with SQL and database validation (inventory, order, shipment, tracking, carrier data).
Lead performance testing to validate system scalability during peak logistics loads (e.g., large shipment imports, route optimizations).
Ensure security testing is integrated, covering common risks such as SQL Injection, XSS, CSRF, and API exposure.

6. Process & Governance

Implement standardized QA processes and documentation templates (test plan, test case, test report, defect lifecycle).
Enforce consistent use of bug tracking and test management tools (Jira, TestRail, ClickUp, or equivalent).
Ensure all quality control activities align with Agile Scrum and continuous integration practices.
Participate in release planning and Go/No-Go decision reviews.

7. Team Development

Coach and guide team members to strengthen their testing techniques and domain expertise in logistics and eCommerce.
Provide structured feedback, career development support, and internal training sessions on test automation, analysis, and agile QA practices.
Collaborate with HR and Technical Manager in performance evaluations and team capacity planning.

Your Skills and Experience

Education & Experience

Bachelor’s degree in Computer Science, Software Engineering, or related field.
5+ years of experience in software testing or quality assurance, with 2+ years in a leadership or senior role.
Proven experience in testing WMS, TMS, OMS, or ERP systems in logistics or supply chain environments.

Technical Skills

Strong knowledge of testing methodologies and test design techniques (Equivalence Partitioning, Boundary Value, Decision Tables, State Transition).
Proficient in SQL for data validation and backend verification.
Experience with API testing, performance testing, and security validation.
Hands-on with tools such as Postman, JMeter, Selenium, Cypress, or K6.
Knowledge of Agile, CI/CD pipelines, and automation integration workflows.
Experience with test management systems (TestRail, Zephyr, Jira).

Soft Skills

Strong leadership, communication, and problem-solving abilities.
Business-oriented mindset with the ability to balance quality, delivery speed, and customer expectations.
Excellent analytical skills and attention to detail.
Proactive, collaborative, and adaptable to changing business priorities.

Why You'll Love Working Here

Salary: Up to 50 million VND

• Meal allowance: 20,000 VND/day based on actual working days;

• Full employee benefits as regulated by Vietnamese labor law (Social insurance, health insurance, unemployment insurance, etc.)

Sports support: Running club, badminton, football
• Annual leave and holidays as regulated by labor law
• Annual team building
• Bonuses for holidays throughout the year
• Participation in various company activities: Birthday parties, team-building activities, International Women's Day (March 8th), Vietnamese Women's Day (October 20th), Mid-Autumn Festival, Christmas, etc.

• Career advancement opportunities to develop personal capabilities

13th-month salary, performance bonuses, seniority bonuses (depending on company business results)

• Opportunity to experience digital transformation in the logistics sector with leading Vietnamese businesses in fields such as retail, fast-moving consumer goods, food and beverages,….

Benefits