Regulatory Affairs Executive

Job Description

1. Product Registration & Notification

1.1. Cosmetic & Personal Care Notification

• Prepare and submit product notification dossiers to the Vietnam Ministry of Health (MOH).

• Coordinate Product Information File (PIF) documentation.

• Monitor expiration of registrations and renew on time.

1.2. Household Product Compliance

• Verify product classification (cosmetic vs detergent vs household chemical).

• Ensure compliance with relevant decrees (e.g., chemical management, labeling decree).

• Maintain Safety Data Sheet (SDS/MSDS).

2. Labeling Compliance (Critical Area)

2.1. Mandatory Label Review

Review and approve:

• Product name (Vietnamese & English)

• Ingredient list (INCI / chemical name compliance)

• Net content declaration

• Importer/distributor name and address

• Batch number / expiry date format

• Warning statements

• Usage instructions

2.2. Claim & Wording Validation

• Ensure no misleading claims (e.g., “concentrated,” “natural,” “organic,” “antibacterial,” “dermatologically tested”).

• Validate perfume-origin or ingredient-origin claims.

• Ensure compliance with consumer protection law.

• Ensure consistency between:

o Packaging

o E-commerce description

o Social media content

o POS materials

2.3. Label Change Management

• Review and approve all packaging artwork before printing.

• Maintain version control.

• Keep archive of all approved label versions for both domestic and export.

3. Advertising & Marketing Compliance (Co-working with MKT)

3.1. Advertising Content Review

Pre-approve:

• TVC scripts / Social media content / Livestream scripts / KOL claims / Press releases / Website content

3.2. Advertising Registration

• Submit advertising materials for approval if required by law.

• Liaise with local authorities for campaign clearance.

4. E-commerce & Public Data Compliance (Co-working with MKT)

4.1. Platform Content Audit

Review product pages on:

• Shopee

• Lazada

• Tiki

• TikTok Shop

Ensure:

• Claims align with approved packaging.

• Ingredient list consistent with PIF.

• No unapproved medical wording.

• No “fake vs genuine” misrepresentation.

4.2. Consumer Complaint Monitoring

• Coordinate response to regulatory complaints.

• Assess legal risk from negative reviews.

• Flag high-risk public issues to management.

5. Government & Authority Liaison

• Primary contact with:

o Ministry of Health

o Market Surveillance Authority

o Documents registration concern which related with customs Authority

o Vietnam Competition Commission

o (if required)

• Handle official letters and responses.

• Draft formal regulatory clarification letters.

• Support product recall communication if needed.

6. Risk Management & Crisis Control

• Assess regulatory exposure risk for new product launch.

• Conduct compliance audit for all SKUs annually.

• Work closely with MKT team & RD for Prepare corrective action plan (CAPA) if violation found.

• Support investigation responses (e.g., ingredient origin, labeling disputes).

7. Trademark & IP Coordination

• Coordinate trademark registration in Vietnam.

• Support copyright registration for packaging artwork.

• Monitor counterfeit complaints.

• Assist in anti-counterfeit regulatory enforcement.

8. Classification of Internal Documents (Regulatory-Critical Documents)

Requirements

• Good command in English (both verbal and writing) & computer skills.

• Must have: Bachelor of Laws Degree (from University of Law, University of Economics and Law and University of Economics HCMC)

• Must have good exposures in handling internal legal advise and good relationship with local authorities is an advantage.

• At least: 03 years of...